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Privacy Policy

Service Provider Manchester > Privacy Policy

Privacy Policy for Service Provider Manchester

Introduction

At Service Provider Manchester, we take your privacy seriously. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or engage with our services. By using our website and services, you consent to the collection and use of your data in accordance with this policy.

1. Who We Are

Service Provider Manchester offers expert IT support, cloud solutions, marketing, graphic design, web development, and strategy consulting services to help businesses thrive in the digital age.

Our website address is: https://spmanchester.com.

2. Information We Collect

We collect personal information when you interact with our website or services, including:

  • Personal Identification Information: Name, email address, phone number, company name.
  • Technical Information: IP address, browser type, operating system, and pages you visited on our website.
  • User-Generated Content: Comments, inquiries, and feedback provided on our website or via email.

3. How We Use Your Information

We use the information we collect in the following ways:

  • To provide the services you requested (e.g., IT support, cloud solutions, design services).
  • To communicate with you regarding your inquiries or services.
  • To improve the functionality of our website and services.
  • For marketing purposes, such as sending newsletters or promotions (with your consent).
  • To comply with legal obligations and protect our legal rights.

4. Comments and User Contributions

When visitors leave comments on our site or submit inquiries, we collect the data provided in the comments form, as well as the visitor’s IP address and browser user agent string to assist with spam detection. An anonymized string (hash) created from your email address may also be provided to the Gravatar service, which may be used for profile images. After approval of your comment, your profile picture may be visible publicly in the context of your comment.

5. Media

If you upload media (images or documents) to our website, please ensure that they do not contain embedded location data (EXIF GPS) as visitors can download and extract this data from images.

6. Cookies

We use cookies to enhance your user experience. Cookies are small files stored on your device that help us remember your preferences and improve the website’s performance.

  • If you leave a comment on our site, you may opt to save your name, email address, and website in cookies. These cookies will last for one year for your convenience.
  • If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
  • We also set cookies for login information, screen display preferences, and post-editing on our platform.

7. Embedded Content from Other Websites

Our website may include embedded content (e.g., videos, images, articles, etc.) from other websites. These websites may collect data about you, use cookies, and track your interaction with the embedded content. Their privacy practices are governed by their respective privacy policies.

8. Who We Share Your Data With

We do not share your personal information with third parties, except in the following circumstances:

  • Service Providers: We may share your data with third-party service providers to help us deliver our services (e.g., payment processors, email service providers).
  • Legal Obligations: We may disclose your data if required by law or to protect our legal rights.
  • Password Reset Requests: If you request a password reset, your IP address will be included in the reset email.

9. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this policy, including the legal, accounting, or reporting requirements.

  • Comments: If you leave a comment, we retain the comment and its metadata indefinitely to automatically recognize and approve any follow-up comments.
  • User Accounts: For users who register on our website (if applicable), we store the personal information provided in their user profile. You can access, edit, or delete your personal information at any time.

10. Your Rights Over Your Data

As a user, you have the following rights regarding your personal data:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can request that we correct any inaccuracies in your personal data.
  • Deletion: You can request the deletion of your personal data, provided there are no legal obligations for us to retain it.
  • Portability: You can request an exported file of your personal data.

If you would like to exercise any of these rights, please contact us at info@spmanchester.com.

11. Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service. In addition, your data may be stored and processed in data centers located outside your country, ensuring compliance with data protection regulations.

12. Security of Your Data

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website. Please check this page regularly for updates.

Our Services

  • Web Design & Development
  • Mobile App Development
  • Graphic Design & UI/UX
  • eCommerce Development
  • Search Engine Optimization
  • Digital Product & Ads Management

Contact Information:

Service Provider Manchester offers expert IT support, cloud solutions, marketing, graphic design, web development, and strategy consulting to help businesses thrive in the digital age.